They say startup years are like dog years, by which logic we launched 21 years ago! Now that we’re all grown up we thought we’d take stock, give an update, and maybe get a beer. Strategy Transparency We’ve never spelled out our strategy in public before, but 3 years in we finally have enough data to substantiate its component parts, and anyway, what are Transparency Chronicles for? So here it is: our strategy is to delight consumers. That’s not a…